Name
1. How satisfied were you with the following aspects of our service? (1 = Very dissatisfied, 5 = Very satisfied)
1 – Very dissatisfied2345 – Very satisfied
Product quality
1 – Very dissatisfied
2
3
4
5 – Very satisfied
Delivery experience
1 – Very dissatisfied
2
3
4
5 – Very satisfied
Price of products/service
1 – Very dissatisfied
2
3
4
5 – Very satisfied
Billing process
1 – Very dissatisfied
2
3
4
5 – Very satisfied
2. Before canceling, did you reach out to Cozzini for help with any issues?
3. Would you like a representative to contact you about your feedback?